We are in social networks:

facebook vkontakte vkontakte

Nelka

Your basket  

Authorization

Do you forgot your password? Recover your password

Recover your password

If you forgot your password select E-mail which you used for registration and your new password will be sent to this address.

 

Privacy policy

  1. DEFINITION OF TERMS

    1. The current privacy policy of personal data (hereinafter referred to as the Privacy Policy) works with the following concepts:

    1. "Administration of the website of the online store (hereinafter - the Administration of the site)". This is the name of the organization representing the interests of specialists, whose duties include the management of the site, that is, the organization and (or) processing of personal data submitted to it. To perform these duties, they must clearly understand what the information is processed for, what information should be processed, what actions (operations) should be carried out with the information received.

    2. "Personal data" - information that is directly or indirectly related to a specific or designated individual (also called the subject of personal data).

    3. "Processing of personal data" - any operation (action) or a combination of those that the Administration performs with personal data. They can be collected, recorded, systematized, accumulated, stored, clarified (updated or modified as necessary), extracted, used, transferred (distributed, provided, opened to access), de-identified, blocked, deleted and even destroyed. These operations (actions) can be performed both automatically and manually.

    4. “Confidentiality of personal data” is an obligatory requirement placed on the Operator or another official working with the User’s data, to keep the information received in secret, without devoting any outsider to them if the User who provided personal data has not expressed his consent, and there is no legal basis for disclosure.

    5. “User of the website of the online store” (hereinafter referred to as the User) - a person who visited the website of the Online Store, as well as using its programs and products.

    6. “Cookies” - a short piece of data sent by a web browser or a web client to a web server in an HTTP request, whenever the User tries to open an online store page. The fragment is stored on the computer of the User.

    7. "IP-address" - a unique network address of a node in a computer network built using the TCP / IP protocol.

    2. GENERAL PROVISIONS

    1. Viewing the website of the online store, as well as the use of its programs and products, implies an automatic acceptance of the Privacy Policy adopted there, which implies the provision of personal data by the User for processing.

    2. If the User does not accept the existing Privacy Policy, the User must leave the Online Store.

    3. The existing Privacy Policy applies only to the website of the online store. If the links placed on the site of the latter, the user will go to third-party resources the online store for his actions is not responsible.

    4. Validation of the personal data that the User who has accepted the Privacy Policy has decided to provide is not the responsibility of the website Administration.

    3. SUBJECT OF PRIVACY POLICY

    1. According to the Privacy Policy conducted in the current period, the Administration of the online store is obliged not to disclose personal data communicated by Users registering on the site or placing an order for the purchase of goods and to ensure that this data is completely confidential.

    2. In order to provide personal data, the User fills in the electronic forms located on the website of the online store. User's personal data to be processed are:

    1.  Last name, First name

    2. Phone number

    3.  E-mail address

 
4.  Address to which the purchased goods must be delivered

5. Address of residence of the User.

3. Protection of data automatically transmitted when viewing ad units and visiting pages with statistical system scripts installed on them (pixels) is carried out by an online store.

 Here is a list of these data:
IP address;
information from cookies;
information about the browser (or another program through which advertising is available);
time to visit the site;
the address of the page where the ad unit is located;
referrer (address of the previous page).

4. The consequence of disabling cookies may be the inability to access parts of the online store site that require authorization.

5. The online store collects statistics on the IP addresses of all visitors. This information is need to identify and solve technical problems and to check how legitimate financial payments will be.

6. Any other personal information not specified above (about when and what purchases were made, which browser was used, which operating system was installed, etc.) is securely stored and not distributed. An exception to the existing Privacy Policy provides for the cases described in clauses. 5.2 & 5.3.

 

4. PURPOSE OF PERSONAL INFORMATION COLLECTION

 The collection of personal data of the User by the Administration of the online store is carried out in order to:

1. Identify the User who has passed the registration procedure on the website of the online store in order to place an order and (or) purchase the goods of this store remotely.

2. Open User access to personalized resources of this site.

3. To establish a feedback with the User, which means, in particular, sending inquiries and notifications regarding the use of the website of the Online Store, processing user requests and requests, and rendering other services.

4. Determine the location of the User to ensure the security of payments and prevent fraud.

5. Confirm that the data provided by the User are complete and reliable.

6. Create an account to make a purchase, if the user has expressed his desire.

7. Notify the User about the status of his order in the online store.

8. To process and receive payments, confirm tax or tax benefits, challenge the payment, determine whether it is advisable to provide a specific User a credit line.

9. To provide the User with the fastest possible resolution of problems encountered when using the online store, at the expense of effective customer and technical support.

    Timely inform the User about the updated products, acquaint him with unique offers, new prices, news about the activities of the online store or its partners and other information, if the User expresses his consent.
    Advertise products online store, if the user expresses his consent.
    Provide the User with access to the websites or services of the online store, thereby helping him to receive products, updates and services.

5. METHODS AND TERMS FOR PROCESSING PERSONAL INFORMATION

1. The processing time of the User’s personal data is unlimited. The processing procedure can be carried out in any manner prescribed by law. In particular, with the help of personal data information systems, which can be maintain automatically or without automation.

2. The User’s personal data processed by the Site Administration may be transferred to third parties, including courier services, postal organizations, and telecommunication operators. This is do in order to fulfill the order of the User, left them on the website of the online store, and deliver the goods to the address. The consent of the User to such a transfer is provid for by the site policy.

3. Personal data processed by the Site Administration may be transferred to the authorized bodies of state power of the Russian Federation, if this is done on legal grounds and in the manner prescribed by Russian legislation.

4. If personal data is lost or disclosed, the User is notified of this by the Site Administration.

5. All actions of the Site Administration are aimed at preventing third parties from accessing the personal data of the User (with the exception of 5.2, 5.3). Lastly, this information should not be available even by accident, so that they do not destroy it, change it, block it, copy it or distribute it, and  do not perform other illegal actions. To protect user data, the Administration has a set of organizational and technical measures.

6. If personal data is lost or disclosed, the Site Administration, together with the User, is ready to take all possible measures in order to prevent losses and other negative consequences caused by this situation.

6. OBLIGATIONS OF THE PARTIES

 The duties of the User include:

1. Post relevant online store information about yourself.

2. Updating and supplementing the information provided to them in the event of such changes.

 The duties of the Site Administration include:

1. The use of the information obtained solely for the purposes indicated in clause 4 of the existing Privacy Policy.

2. Ensuring the confidentiality of information received from the User. They should not be disclose if the User does not give written permission. The Administration has no right to sell, exchange, publish or disclose in any other way personal data transmitted by the User, excluding p. 5.2 & 5.3 of the existing Privacy Policy.

3. The adoption of precautionary measures so that the personal data of the User remain strictly confidential, just as this kind of information remains confidential in the modern business environment.

4. Blocking personal user data from the moment the User or his legal representative makes an appropriate request. The right to make a request for blocking is also granted to the authority authorized to protect the rights of the User who provided the Site Administration with their data for the period of verification, in case of the discovery of unreliable personal data or unlawful actions.


7. RESPONSIBILITY OF THE PARTIES


1. In case of failure by the Site Administration of its own obligations and, as a result, of the User’s losses incurred due to the unlawful use of the information provided to them, the responsibility lies with it. This, in particular, is approve by Russian legislation. An exception to the current Privacy Policy makes for the cases reflected in Sec. 5.2, 5.3 and 7.2.
2. There are a number of cases when the Site Administration is not responsible if user data is lost or disclosed. This happens when they:
1. Turned into the public domain before they were lost or disclosed.
2. They were provide by third parties before the Site Administration received them.
3. Disclosed with the consent of the User.


8. SETTLEMENT OF DISPUTES


1. If the User is dissatisfied with the actions of the Administration of the online store and intends to assert his rights in court, before he appeals, he must submit a claim (in writing to offer to settle the conflict voluntarily).
2. The receiving Administration is obliged, within 30 calendar days from the date of its receipt, to notify the User in writing of its consideration and measures taken.
3. If both parties have not been able to agree, the dispute is submitted to a judicial authority, where it must be considered in accordance with applicable Russian law.
4. Regulation of relations between the User and the Site Administration in the Privacy Policy is carried out in accordance with the current Russian legislation.


9. ADDITIONAL CONDITIONS


1. The website administration has the right to change the currently existing Privacy Policy, without asking consent from the User.
2. The entry into force of the new Privacy Policy begins after information about it is posted on the website of the online store, if the changed Policy does not imply any other placement option.
3. Any suggestions, requests, requirements or questions about this Privacy Policy should be reported to the feedback section located at: nelka.name/contacts or by sending an email to nelka@nelka.name
4. You can read about the existing Privacy Policy by accessing the page at www.nelka.name

 

  • Слайд 1
  • Слайд 2
  • Слайд 3
  • Слайд 4
  • Слайд 5
Яндекс.Метрика